Run supported housing without the spreadsheets.
One system for tenancies and licences, rent and Housing Benefit, support plans and statutory compliance — purpose-built for small providers, and ready to prove it at inspection.
Licence-ready records · Housing Benefit tracking · Awaab's Law timers · Support & safeguarding
Compliance just became the difference between funded and shut down.
From 2026–27 a stack of regulation lands on exactly the small providers least ready for it. Each one demands auditable records — the kind a spreadsheet can't produce at inspection.
Supported housing licensing
A national licensing regime ties your enhanced Housing Benefit to holding a licence and meeting the National Supported Housing Standards.
Awaab's Law
Statutory timescales to investigate and fix damp, mould and hazards — with a duty to keep the evidence trail.
Consumer standards
The Complaint Handling Code and annual self-assessment apply to providers of every size.
One record for the whole job — not five spreadsheets.
Housing management and support in a single system, so rent, Housing Benefit, keywork and compliance all sit against the same resident, unit and scheme.
Schemes, units & tenancies
Every scheme and unit, occupancy and voids, on Supported Housing Licences or ASTs — with easy-read versions for residents.
Rent, service charges & Housing Benefit
Core rent, eligible and ineligible service charges, HB/UC claim tracking with deadlines, and an arrears process that escalates itself.
Support plans & keywork
Person-centred support plans, needs and risk assessments, keywork and welfare checks — logged on mobile, on site.
Compliance register & evidence
Gas, electrical, fire, legionella and weekly checks with automatic expiry alerts — and licence-ready evidence when the inspector asks.
Repairs with Awaab's Law timers
Log hazards, start the statutory clocks, track investigation and fix deadlines, and keep the full communication record.
Complaints & safeguarding
Ombudsman-code complaint timescales, appeals, incidents and restricted safeguarding records — all audited.
The gap other software leaves.
Care systems manage support but not the housing. Enterprise housing systems cost six figures and take a year to roll out. Landlord apps ignore Housing Benefit and support entirely.
Spreadsheets
- No audit trail for inspection
- Missed compliance & HB deadlines
- Support & housing data disconnected
Enterprise / care software
- Six-figure cost, long rollout
- Care tools skip rent, HB & property
- Built for thousands of units
SupportedHousingOS
- Housing and support in one record
- Compliance evidence, ready on demand
- Sign up and run — no big implementation
Simple pricing that scales with your homes.
Every plan includes every module and unlimited staff accounts. 14-day free trial, no card. Pay annually and get two months free.
What counts as a "unit"? One unit = one resident's home — a self-contained flat or studio, or a single bedroom in a shared house (each with its own tenancy or licence). You're billed only for the units you manage. Adding support workers, housing officers or office staff is always free.
- Property, tenancies & licences
- Rent, service charges & Housing Benefit
- Support plans, keywork & safeguarding
- Compliance register + expiry alerts
- Unlimited staff accounts
- Everything in Starter
- Licence-readiness & inspection evidence packs
- Board & regulator reporting
- Priority support
- Everything in Growth
- Multi-scheme controls & roles
- Guided onboarding & data import
Do you charge per user?
No. Every plan has unlimited staff and support-worker accounts — you're never penalised for the size of your team.
What if I go over my tier?
We'll simply move you up to the next plan. No overage fees, no surprise bills mid-month.
Is there a contract?
No lock-in. Monthly rolling — cancel anytime. Annual billing saves you two months.
Built with a working provider, not in a boardroom.
SupportedHousingOS is designed hand-in-hand with a working supported-housing provider running real schemes — shaped around the licences, rent, Housing Benefit and inspections they deal with every week. Software by operators, for operators.
Start free. Be licence-ready in an afternoon.
14-day free trial, no card needed. Add your first scheme and see your whole compliance picture in one place.